Objectives

Correct answer: A. Timely service objective

On time delivery is a target linked with service quality. In exams understand on time delivery as service objective.

Correct answer: A. They are definite results to be achieved through planning

Objectives are definite results to be achieved through planning. In exams connect definite results with objectives.

Correct answer: B. Combining registration doctor team publicity and reporting for a health camp

The second statement shows a combined set of many activities so it is a programme. In exams do not treat an activity package as an objective.

Correct answer: A. The target may become impractical

Without checking resource availability a target may become unrealistic. In exams an objective should be realistic and achievable.

Correct answer: B. Targets to be achieved

Objectives state the targets to be achieved by an organisation. In exams connect targets and results with objectives.

Correct answer: A. Objective

It is a measurable target with number and time limit. In exams treat complaint reduction target as objective.

Correct answer: B. Fair settlement will be prioritised in customer disputes

The second statement guides decisions so it is policy. In exams keep guidance and measurable target separate.

Correct answer: D. Service objective

On time delivery is a target related to service quality. In exams understand on time delivery as service objective.

Correct answer: A. They provide standards for comparison

Objectives give targets with which actual results are compared. In exams connect target versus actual with control.

Correct answer: A. Order of checking entry and storage after receiving goods

The direct answer is A: the order of checking, entering, and storing goods is a procedure, not an objective. An objective tells what result an organisation wants to achieve, usually with a number and a time limit. A procedure tells how work will be done, often through a fixed sequence of steps. Here the words “order” and “after receiving goods” describe a process: first checking is done, then entry is made, and then storage takes place. Option A is therefore correct because it explains the method or sequence. Option B, increasing sales by 11 percent next year, states a measurable result and a time period, so it is an objective. Option C, reducing 300 complaints in four months, also states a desired measurable result with a deadline, so it is an objective. Option D, completing 1200 registrations next session, likewise gives a target and time period, so it is an objective. A common mistake is to confuse any business statement with an objective. Remember: objective means “what is to be achieved”; procedure means “the steps or order used to achieve it.”

Correct answer: B. Objective

An objective is a clearly stated result that an organisation plans to achieve within a particular period. The school has decided to raise the science pass rate from 76 percent to 91 percent in the next year. The starting figure, desired figure, subject area, and time period are all stated. This makes the target specific and measurable. Therefore, it is an objective, and option B is correct. The statement focuses on the result expected from the school’s educational work.

A policy would be a broad guideline for making decisions, and a rule would usually state something compulsory or prohibited. A programme would describe an organised set of activities designed to achieve a result, but the statement itself gives only the intended target. Since “76 percent” and “91 percent” allow measurement and “next year” supplies a deadline, the definition of an objective fits best. Thus the correct choice is B, not a policy, rule, or programme.

Correct answer: C. Direction

Objectives give clear direction to efforts. In exams connect the direction giving role with objectives.

Correct answer: D. Reduce interest payable expense from rupees 8 lakh to rupees 6 lakh next year

Reducing interest expense is a financial target. In exams treat money related measurable target as financial objective.

Correct answer: A. Direction of efforts will become weak

Vague objectives do not give proper direction. In exams treat clear objective as a condition of effective planning.

Correct answer: B. Objective

It is a numerical and time bound target related to sales. In exams understand sales value target as objective.

Correct answer: C. Expense limit of rupees 5 lakh on promotion next year

The direct answer is C: a limit of rupees 5 lakh for promotion expenditure is a budget, not an objective. An objective is a desired result, such as a number of users, a satisfaction level, or a reduction in defects. A budget is a financial plan. It shows how much money may be spent, received, or allocated for a particular activity during a stated period. Option C gives both the activity, promotion, and a money limit, rupees 5 lakh, for next year. That makes it a budget. Option A, adding 1000 new app users in three months, describes a measurable performance target, so it is an objective. Option B, making customer satisfaction 86 percent next year, gives a desired measurable level and a time period, so it is an objective. Option D, bringing defective goods down to 2 percent in six months, also states a measurable result with a deadline, so it is an objective. The amount of money is the key clue here. Do not mistake every number for an objective: a number connected with spending is usually a budget, while a number describing an intended result is an objective.

Correct answer: D. Objective states what to achieve and strategy gives broad direction

Objective is the target and strategy may be the broad direction for that target. In exams keep the difference between target and route.

Correct answer: A. Cost control objective

Reducing cost per unit is a cost control objective. In exams identify cost per unit target as cost objective.

Correct answer: A. They give common direction to all departments

Common objectives connect departmental efforts. In exams connect common direction with coordination.

Correct answer: A. Reduce employee absenteeism from 13 percent to 7 percent next year

Reducing employee absenteeism is a human resource target. In exams treat employee related measurable target as human resource objective.

Correct answer: A. The target may be unrealistic

An organisational objective should not only express a desired result; it should also be realistic and achievable with the available resources. Resources include money, workers, time, equipment, and information. If a target is placed far above what these resources can support, the organisation may be unable to reach it even with sincere effort.

Such a target may therefore be called unrealistic or impractical. It does not automatically become clearer, a rule, or a budget. Clarity concerns how precisely the target is stated, while a rule is an instruction and a budget is a financial plan. Hence option A is correct. A strong objective should be challenging enough to encourage improvement but attainable enough to guide real action.

Correct answer: C. Sell 2500 packets next month

‘Sell 2500 packets next month’ contains a definite numerical target, 2500, so the quantity of the objective is clear. Statements such as providing better service or keeping customers satisfied indicate a direction but do not state a measurable quantity. Exam tip: Look for a number, percentage, or measurable unit to identify quantity in an objective.

Correct answer: D. Entry will not be allowed without identity card

An objective is a desired result that an organisation plans to achieve. It is usually expressed with a measurable target and a time limit, such as opening a certain number of accounts, improving a rating, or reducing costs. Such statements guide future performance and allow the organisation to check whether it has succeeded.

Option D is different because it gives a compulsory instruction about entry: nobody may enter without an identity card. A rule tells people what is permitted or prohibited and normally allows little or no choice. The other three statements describe measurable results to be achieved within stated periods, so they are objectives. Therefore, D is correctly identified as a rule rather than an objective.

Correct answer: A. Objective

The direct answer is A, objective. An objective is a specific result that an organisation wants to achieve. Here the institution has a clear future target: reduce phone waiting time from 12 minutes to 5 minutes during the next quarter. The figures make the target measurable, and the time period makes it definite. Option A is correct because it states the desired end result. Option B, method, would explain how the reduction will be achieved, such as adding staff or improving software; it is not stated here. Option C, programme, would be a detailed set of activities, sequence, and responsibility for reaching the target. Option D, policy, would be a general guideline for decision-making, not a numerical result. A useful test is to ask, “What result must be achieved?” If the statement gives the result, it is an objective.

Correct answer: A. By comparing actual results with targets

Performance is checked by comparing target and actual result. In exams treat objectives as standards for evaluation.