01 In what type of language should a method be explained to employees?
Answer and explanation
Correct answer: A. In clear and simple language
Explanation: A method specifies the prescribed sequence for performing a task. It should therefore be communicated in clear, simple and easily understandable language so that employees can follow every step correctly. Highly technical, vague or incomplete instructions may create confusion and lead to errors in work. Exam tip: For a method, remember that clarity of the steps is essential.