01 Which example shows a method?
Answer and explanation
Correct answer: B. Prescribed email format for sending a bill to a customer
Explanation: A method specifies the prescribed way of performing a task. The fixed email format for sending a bill to a customer guides how the email should be prepared and sent, so it is an example of a method. Sales and profit targets are objectives, not ways of doing work. Exam tip: An objective states what is to be achieved, while a method states how the work is to be done.