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Class 12 Business Studies Nature and Significance of Management Management as a ProfessionExpert

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If a manager seriously solved a customer complaint even without legal compulsion what does it show?

Answer and explanation

Correct answer: Professional service motive beyond legal minimum

Professionalism is not only the legal minimum. Extra responsibility for customer interest is service motive.

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Management Profession Beyond Law Management As A Profession Nature And Significance Of Management Business Studies Class 12 Mcq

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