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Why is it wrong to consider service motive in management only as charity?

Answer and explanation

Correct answer: Because it also means responsible stakeholder centred decisions

In management, a service motive means serving the legitimate interests of people connected with the organisation. It includes providing useful products, treating employees fairly, meeting commitments to suppliers, protecting customers and considering social effects. This does not mean that every service must be a donation or that earning profit is forbidden. A business can earn a reasonable profit while acting responsibly and creating value for society.

Option A is correct because it explains service as responsible, stakeholder-centred decision-making. Option B wrongly denies the importance of service. Option C makes an extreme claim: responsible service does not make profit illegal. Option D confuses charity with management, although charitable work may be only one possible activity. Thus, service motive is a broad principle of responsible conduct, not merely the act of giving money away.

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ManagementProfessionService Concept

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