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A manager protected employee safety and customer quality in a cost reduction plan. Which professional balance is shown?

Answer and explanation

Correct answer: Balance of profit responsibility and service motive

The direct answer is B: a balance of profit responsibility and service motive. The manager’s plan does reduce cost, but it does not sacrifice employee safety or customer quality. Step by step, the manager first considers organisational efficiency, then checks the effect on employees and customers, and finally chooses a method that protects all important interests. Option B is correct because professional management combines economic responsibility with responsibility toward stakeholders and service. Option A is incomplete and therefore wrong: cost reduction is only one part of the action, not the whole professional balance. Option C is wrong because protecting safety and quality shows respect for rules rather than neglect of them. Option D is wrong because the careful plan may require knowledge of costs, safety, quality, and management methods; it does not show absence of special knowledge. A professional manager should seek efficiency without creating unsafe work or inferior products. Memory cue: reduce waste, not responsibility.

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ManagementProfessionStakeholder Balance

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