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A manager recalled a product after finding risk in it even though the company had to bear cost. This is the best example of what?

Answer and explanation

Correct answer: Service motive and ethical courage

Recalling a risky product puts customer safety and public interest above immediate profit. Hence, it shows service motive and ethical courage. Cost control focuses on reducing expenses, whereas the company here accepts an additional cost to protect customers. Exam tip: In questions on management as a profession, look for decisions guided by service and ethical conduct.

Related tags

Management As A ProfessionProfessional EthicsService MotiveEthical CourageConsumer SafetyProduct RecallNature And Significance Of ManagementBusiness Studies

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