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Which is the wrong meaning of service motive in management?

Answer and explanation

Correct answer: Service motive means using any means for profit

The direct answer is A, using any means for profit. This is the wrong meaning of service motive. First understand the concept: service motive means that management serves customers, employees, society and other stakeholders while pursuing legitimate organisational goals. It does not give permission to use dishonest or harmful methods. Option A is wrong as a definition because “any means” may include fraud, exploitation, pollution or deception, all of which violate ethics and responsibility. Option B is correct as a meaning because social interest is part of responsible management. Option C is correct because customer satisfaction and fair treatment are important stakeholder concerns. Option D is correct because service requires accountability for the effects of decisions. Profit can be earned, but it must be earned lawfully and ethically. Remember: service motive means responsible service, not profit by any method.

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ManagementProfessionService Misconception

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