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Who can be called stakeholders in the professional nature of management?

Answer and explanation

Correct answer: Customers employees owners and society

The direct answer is A: customers, employees, owners, and society. Stakeholders are people or groups affected by an organisation’s decisions or able to affect its work. The reasoning is: management decisions influence product quality and customer satisfaction, employee pay and safety, owners’ returns, and society’s environment and welfare. Therefore a professional manager should consider several interests rather than only one group. Option A is correct because all four listed groups have a real connection with the organisation. Option B is wrong because a chair and table are physical resources, not stakeholders. Option C is wrong for the same reason: a lock and key are objects and do not have interests or receive the effects of managerial decisions. Option D is also wrong because a wall and colour are materials or features of a workplace, not affected human or social groups. Stakeholders may also include suppliers, creditors, government, and the community, but the four groups in A are sufficient for this question. Memory cue: stakeholders are ‘people and groups with a stake’, not equipment or building materials.

Related tags

Management-As-ProfessionBusiness-StudiesClass-12

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