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Use of data analytics tools makes which business decision more scientific?

Answer and explanation

Correct answer: Demand forecasting and customer segmentation

The governing concept is the technological environment, especially the use of information technology and analytics in business decision-making. Data analytics collects, organises and interprets evidence from sales, customer behaviour, prices and market responses. This makes demand forecasting more systematic and allows customers to be divided into meaningful segments using observable characteristics rather than guesswork. Hence option B is correct. A rumour-based estimate is not scientific because it lacks reliable evidence. Office decoration may use some information, but it is not the central business decision represented here. Closing a product solely because of personal preference is subjective and ignores measurable market data.

Related tags

Business-EnvironmentData-AnalyticsDemand-ForecastingCustomer-SegmentationTechnological EnvironmentBusiness EnvironmentBusiness StudiesClass 12 Mcq

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