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A retail company excessively uses customer data without permission. Which concern does this raise in technological environment?

Answer and explanation

Correct answer: Privacy and data ethics

The direct answer is option D: privacy and data ethics. A technological environment includes digital systems, data collection, automation, and the way technology affects business decisions. Customer data can help a retailer understand buying behaviour and offer better services, but using that data excessively without permission creates a serious ethical and privacy concern. Consent means that customers are properly informed and agree to the relevant use of their information. Data ethics also includes fairness, security, limited collection, responsible storage, and avoiding misuse. Option A, weather change, is not the main concern in this situation; it does not explain unauthorised customer-data use. Option B, population density, concerns how many people live in an area and is unrelated to permission for data use. Option C, office rent, is a financial or administrative expense, not a technological ethics issue. Option D is correct because it directly identifies both the protection of personal information and the responsible principles governing its use. Technology can create business benefits, but efficiency or profit does not automatically make every use of data acceptable. The exam cue is simple: “without permission” plus customer information should immediately suggest privacy, consent, and data ethics.

Related tags

Business-EnvironmentTechnological-EnvironmentHardClass-12

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