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A bank implements new payment technology but elderly customers find it difficult. Which challenge does this show?एक बैंक नई भुगतान तकनीक लागू करता है पर बुजुर्ग ग्राहक उसे कठिन मानते हैं। यह किस चुनौती को दिखाता है?
Answer and explanationउत्तर और व्याख्या
Correct answer:सही उत्तर: User friendliness and inclusionउपयोगकर्ता अनुकूलता और समावेशन
Technology succeeds when different customer groups can use it. In exams, see inclusion along with convenience.तकनीक सफल तभी है जब अलग-अलग ग्राहक समूह उसे उपयोग कर सकें। परीक्षा में सुविधा के साथ समावेशन देखें।
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