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What benefit does online shopping give to a customer?

Answer and explanation

Correct answer: Buying goods from home

The governing concept is the technological environment, especially how e-commerce changes the distribution and purchase of goods. Online shopping uses websites or applications, digital catalogues, electronic payments, and delivery networks. A customer can compare products, place an order, and receive the item without physically visiting a shop. Therefore, option B is correct: buying goods from home is a direct convenience created by digital technology. The other options are incorrect. Online shopping does not require all physical shops to close, it does not eliminate prices, and a legitimate platform normally provides seller and product information. The benefit is improved convenience and access, not the disappearance of business identity or commercial rules.

Related tags

Technological EnvironmentOnline ShoppingE-CommerceCustomer ConvenienceBusiness EnvironmentBusiness StudiesClass 12 Mcq

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