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Online ticket booking shows which change in business?

Answer and explanation

Correct answer: Digitalisation of service delivery

Online ticket booking means that a customer can search for a journey, select a ticket, make payment, and receive confirmation through a digital platform. The service still involves selling a ticket, but the process of delivering and accessing that service has moved from a physical counter to the internet. This is called digitalisation of service delivery and is a clear effect of technological change on business.

Agricultural production concerns farming, population control concerns demographic policy, and currency devaluation concerns the value of money in relation to other currencies. None of these describes the movement of ticket booking onto a digital platform. Since the question asks what business change online booking shows, option C, Digitalisation of service delivery, follows directly.

Related tags

Online BookingDigitalisationService Delivery

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