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If a company changes the process only on paper after a new quality standard applies, what is the main problem?

Answer and explanation

Correct answer: Gap between documented compliance and actual operations

The correct answer is the gap between documented compliance and actual operations. Changing procedures only in documents does not demonstrate real compliance with a quality standard; employee practices, production processes, and controls must also follow the new standard. Practical employee training is a way to improve compliance, not the problem itself. Exam tip: In compliance questions, check whether the change exists only in policy documents or is implemented in actual work processes.

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Business EnvironmentLegal EnvironmentComplianceQuality StandardsCorporate GovernanceClass 12Business StudiesClass 12 Mcq

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