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When the number of elderly customers increased a bank started simple language service and help counters. Which dimension does this show?

Answer and explanation

Correct answer: Social dimension

Age structure and customer behaviour are elements of social dimension. In exams treat demographic change as social dimension.

Related tags

Social DimensionElderly CustomersBank ServiceDimensions Of Business EnvironmentBusiness EnvironmentBusiness StudiesClass 12 Mcq

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