Demonetisation

Correct answer: A. Changes in government policies

The governing concept is the external business environment, especially the political and legal policy conditions created by government decisions. Demonetisation was a public policy change that could affect available currency, customer payments, record keeping, and daily operations. Hence option A is correct: businesses must monitor changes in government policies and prepare suitable responses. Option B is an internal cosmetic matter and normally does not determine the wider operating environment. Option C is too narrow because business decisions are also shaped by customers, competitors, technology, law, and government. Option D may matter socially inside an organisation, but it does not represent the policy change illustrated by demonetisation.

Correct answer: A. Because businesses needed clear proof of transactions

The direct answer is A: businesses needed clear proof of transactions. Accounting records show what was received, paid, sold, purchased, or deposited. After demonetisation, banking and electronic transactions became more important for many businesses, so written or digital records helped prove the source and movement of money. The reasoning is: more formal and non-cash transactions → greater need for evidence → accurate accounting and record keeping become more important. Option A is correct because clear records support checking, transparency, tax compliance, and business decisions. Option B is wrong: cash records did not become illegal; false or undisclosed transactions could create problems, but keeping records was not illegal. Option C is absurd because accounting did not end. Option D is wrong because trade did not become only oral; written and digital evidence became more useful. Memory cue: formal payments require formal records.

Correct answer: B. Small retail business with daily cash sales

Businesses with daily cash sales depended on cash. In scenario questions look for cash dependence.

Correct answer: A. Uncertainty related to payment and cash availability

Changes in cash and payment systems created market uncertainty. Uncertainty is a feature of business environment.

Correct answer: B. By bringing transactions into banking channels

Transactions through banking channels strengthen the formal economy. Formal means record-based.

Correct answer: C. At banks and authorised places

The governing concept is the institutional process used to exchange or deposit withdrawn notes. Banks were the principal authorised institutions because they maintain customer accounts, verify deposits, record transactions, and distribute permitted replacement currency under official rules. Therefore, option C is correct. The phrase “authorised places” allows for officially designated facilities where applicable; it does not mean that every public place could exchange notes. Cinema halls and sports grounds are not ordinary currency-exchange institutions. A petrol pump might be permitted to accept certain notes temporarily under specific directions, but it was not the general main channel for exchanging cash. Thus option B is too narrow and inaccurate.

Correct answer: A. Risk of excessive dependence on cash only

The governing concept is operational risk and the value of payment diversification. A business that accepts only physical cash becomes vulnerable when a policy change, shortage, interruption, or customer preference affects cash availability. Demonetisation made this dependence visible, so option A is correct. Businesses could reduce the exposure by preparing alternatives such as cards, bank transfers, or other permitted digital payment methods, while also maintaining proper records. Option B is not a genuine risk in this context; improving service is generally a beneficial response. Option C describes a protective alternative, not the main vulnerability. Option D confuses compliance with risk: obeying legal rules is a responsibility, not the risk illustrated here.

Correct answer: B. Undisclosed income

One major objective of demonetisation was to control undisclosed income and black money. Requiring old high-value notes to be deposited in banks could help authorities examine the sources of income. Declared and tax-paid income was not the target because it was already recorded in the formal system. Exam tip: Associate demonetisation with black money, counterfeit currency, and tax compliance.

Correct answer: C. Adaptation according to change

The governing concept is business adaptation to a changing external environment. When cash conditions change, a business can continue serving customers by introducing suitable payment apps, training staff, communicating the new method, and following applicable rules. This response demonstrates flexibility and adaptation, so option C is correct. It does not mean that the business is trying to break rules; legitimate payment apps should be used transparently. The purpose is not to reduce customers, but to preserve convenience and transactions. Nor does digital payment adoption justify hiding expenses, because transactions should remain properly recorded. The example therefore illustrates adjustment and resilience rather than misconduct or contraction.

Correct answer: D. It can be uncertain

When a government decision such as demonetisation is implemented suddenly, businesses may need to make immediate changes in cash handling, sales, production and planning. This shows that the business environment can be uncertain, as its changes cannot always be predicted fully in advance. Option A is incorrect because the environment is not always predictable. Exam tip: Remember dynamism and uncertainty as key features of the business environment, along with examples.

Correct answer: A. Hoarding black money in cash

One major objective of demonetisation was to curb black money held in the form of cash. Therefore, hoarding black money in cash is the correct option. In contrast, opening bank accounts and making digital payments were outcomes that demonetisation sought to encourage, not reduce. Exam tip: Link demonetisation with black money, cash-based transactions, and digital payments.

Correct answer: A. They could increase payment options

The governing concept is adapting sales policy to customer payment conditions. If cash becomes temporarily difficult to obtain or use, a business can protect sales by accepting additional legitimate methods, such as cards, bank transfers, or approved digital payments. Therefore, option A is correct. Increasing payment options improves convenience and can reduce the chance that a willing customer abandons a purchase because cash is unavailable. Option B suggests concealment and is neither a sound sales policy nor lawful business practice. Option C would weaken accountability and violate basic record-keeping expectations. Option D is counterproductive because banks support settlement, deposits, and many alternative payment channels. The correct response is practical adjustment, not avoidance.

Correct answer: B. Record-based digital transactions

As cash availability became limited during demonetisation, the use of cards, bank transfers, mobile wallets and UPI-based payments increased. Such transactions create banking or digital records and are therefore more transparent. Unrecorded cash transactions are the opposite and were not encouraged. Exam tip: Link demonetisation with digital payments, formalisation and transparency.

Correct answer: A. Currency legally recognised for payment

Legal tender is currency recognised by law for payment. This term is essential in definition-based questions.

Correct answer: A. Payment systems

The governing concept is the use of technology in payment systems, especially when businesses and customers seek alternatives to physical cash. Digital wallets, mobile applications, card machines, online transfers, and other electronic channels can help complete transactions and maintain sales when cash is inconvenient or unavailable. Therefore, option A is correct. The question does not claim that technology automatically solves every problem; it identifies the area most directly connected to the monetary change. Weather forecasting may use technology but is unrelated to the payment impact described. School uniforms and sports rules are also outside the business-payment context. Thus payment systems provide the clear and relevant answer.

Correct answer: A. Demand to deposit or exchange old notes

Queues were linked to bringing old notes into the banking system. Link it with the role of banks.

Correct answer: B. Their payment convenience and options

It became important to know how customers could pay. Customer convenience helps maintain sales.

Correct answer: C. Use of digital or banking modes instead of cash

Cashless does not mean stopping payments. It means using digital or banking modes instead of cash.

Correct answer: D. Because transactions could come under greater scrutiny

After demonetisation, the use of banking channels and recorded transactions increased, making it easier to scrutinise income, tax payments and sources of funds. Therefore, compliance with tax, accounting and other legal requirements became more important for businesses. Option A is incorrect because proper accounting records support compliance; they do not become unnecessary. Exam tip: Compliance means following laws, tax rules and government regulations.

Correct answer: A. Outside the control of businesses

The governing concept is the distinction between the internal and external business environment. Demonetisation was a government decision made by a public authority, so an individual business could not decide whether it would occur or directly change the policy. Consequently, option A is correct: the decision was outside the control of businesses, although its effects had to be managed by them. A shop owner could adjust prices, payment methods, or inventory, but could not authorise or cancel demonetisation. Customer preference and employee leave are separate operational matters and do not describe the source of the currency decision. The key distinction is between controlling an event and responding to its consequences.

Correct answer: A. Cash savings kept at home

Cash kept at home is part of people’s informal or outside-bank holdings until it is deposited or used through a recognised financial institution. When such cash is deposited after demonetisation, it enters bank records and becomes part of the formal financial system. Banks can then record the deposits, use funds for lending according to rules, and improve the visibility of financial transactions. This does not mean every deposit is illegal or unaccounted money; it simply identifies the type of saving that could be brought into banking.

Option A is correct because cash savings stored at home could be deposited into bank accounts. Marine goods, sports prizes, and school certificates are not forms of savings that can be converted into bank deposits in the way described. The question focuses on physical cash outside formal banking, not on every kind of household asset. Therefore, the correct choice follows from understanding how depositing home-held currency connects private savings with the formal financial system.

Correct answer: B. Digital payment facility

The governing concept is the effect of demonetisation on payment practices and business transactions. When commonly used currency notes were withdrawn, customers and sellers needed convenient alternatives to cash. A QR code linked to a bank account, wallet, or payment application allows a buyer to scan, enter the amount, and transfer money electronically. Therefore, installing QR codes represents the provision or expansion of a digital payment facility, so option B is correct. Option A is unrelated because a QR code does not conceal money. Option C has no connection with the purpose of the code, and option D incorrectly treats a payment innovation as the cancellation of law.

Correct answer: C. Many businesses and organisations

After demonetisation, the availability of cash and cash transactions were affected. Therefore, many businesses and organisations had to revise their cash policies, payment arrangements, and use of digital payments. Its effect was not limited to just one group, such as farmers or students. Exam tip: Reduced cash transactions and greater use of digital payments are key effects of demonetisation.

Correct answer: D. It affects money, income, payments and market behaviour

Economic environment affects money and market behaviour of businesses. Demonetisation is a clear example.

Correct answer: A. They should be ready for changing environment

Business should quickly adjust to external changes. In exams connect it with adaptation and preparedness.