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If a student understands the needs of both sides during group disagreement, which skill is shown?

Answer and explanation

Correct answer: Empathy-based conflict resolution

Understanding both sides requires listening, perspective-taking, and recognition that different members may have legitimate concerns. These are central to empathy-based conflict resolution. It does not mean agreeing with everyone; it means using that understanding to search for a fair and workable solution. Procrastination, disorganisation, and overconfidence do not address the disagreement constructively.

Related tags

Conflict-ResolutionEmpathyGroup-WorkSocial MotivesMotivation And EmotionPsychologyClass 11 Mcq

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