Why should an artisan behave politely with customers in handicrafts?
Answer and explanation
Correct answer: To build customer relationships and increase sales
Polite behaviour makes customers feel respected and builds trust. Customers are therefore more likely to buy, return in the future, and recommend the artisan to others, improving both customer relations and sales. Politeness does not directly increase production cost or reduce product quality. Exam tip: In handicraft businesses, connect communication, courtesy, and customer service with sales.
Frequently asked questions
What is the correct answer to this question?
To build customer relationships and increase sales
Why is this the correct answer?
Polite behaviour makes customers feel respected and builds trust. Customers are therefore more likely to buy, return in the future, and recommend the artisan to others, improving both customer relations and sales. Politeness does not directly increase production cost or reduce product quality. Exam tip: In handicraft businesses, connect communication, courtesy, and customer service with sales.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.
