Why should a woman entrepreneur take customer feedback?
Answer and explanation
Correct answer: To improve the product or service, customer satisfaction, and sales
Customer feedback helps a woman entrepreneur identify the quality, shortcomings, and actual customer needs related to a product or service. Using this feedback for improvement can increase customer satisfaction, repeat purchases, and sales. The other options describe actions that would harm rather than grow a business. Exam tip: remember the sequence: feedback → improvement → customer satisfaction → sales.
Frequently asked questions
What is the correct answer to this question?
To improve the product or service, customer satisfaction, and sales
Why is this the correct answer?
Customer feedback helps a woman entrepreneur identify the quality, shortcomings, and actual customer needs related to a product or service. Using this feedback for improvement can increase customer satisfaction, repeat purchases, and sales. The other options describe actions that would harm rather than grow a business. Exam tip: remember the sequence: feedback → improvement → customer satisfaction → sales.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Women and work: issues and concerns.
