Why is recording customer feedback important in women entrepreneurship?
Answer and explanation
Correct answer: To improve products/services and develop market strategy
Recording customer feedback helps an entrepreneur understand product or service quality, pricing, packaging, and changing customer preferences. This information supports improvements and more effective market strategies. Option B relates to financial management, whereas the main purpose of feedback is customer satisfaction and business improvement. Exam tip: Link customer feedback with product improvement, customer satisfaction, and market planning.
Frequently asked questions
What is the correct answer to this question?
To improve products/services and develop market strategy
Why is this the correct answer?
Recording customer feedback helps an entrepreneur understand product or service quality, pricing, packaging, and changing customer preferences. This information supports improvements and more effective market strategies. Option B relates to financial management, whereas the main purpose of feedback is customer satisfaction and business improvement. Exam tip: Link customer feedback with product improvement, customer satisfaction, and market planning.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Women and work: issues and concerns.