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Why is a customer complaint system necessary in handicrafts?
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Answer and explanation
Correct answer: To identify defects, improve and maintain trust
Complaint handling is a tool for quality improvement. In exams, link complaint handling with customer trust.
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What is the correct answer to this question?
To identify defects, improve and maintain trust
Why is this the correct answer?
Complaint handling is a tool for quality improvement. In exams, link complaint handling with customer trust.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.
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