Which is an example of good customer service in handicrafts?
Answer and explanation
Correct answer: Listening carefully to the customer's needs and delivering the product on time
Good customer service includes understanding the customer's needs, providing accurate responses, and delivering the product on time. Therefore, option A is correct. Giving false information or failing to update a customer about an order reduces trust. Exam tip: Remember polite behaviour, correct information, and timely delivery as key features of customer service.
Frequently asked questions
What is the correct answer to this question?
Listening carefully to the customer's needs and delivering the product on time
Why is this the correct answer?
Good customer service includes understanding the customer's needs, providing accurate responses, and delivering the product on time. Therefore, option A is correct. Giving false information or failing to update a customer about an order reduces trust. Exam tip: Remember polite behaviour, correct information, and timely delivery as key features of customer service.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.
