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Class 11Home ScienceWork, Livelihood and CareerTraditional occupations in India - HandicraftsMediumLevel 11
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What is the correct way to handle customer complaints in handicrafts?

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Answer and explanation

Correct answer: Listening to the complaint, checking the cause and giving proper correction or solution

Complaint handling helps customer trust and quality improvement. Exam tip: treat complaints as learning opportunities.

Related tags

Home-ScienceCustomer-ComplaintQuality-ImprovementService

Frequently asked questions

What is the correct answer to this question?

Listening to the complaint, checking the cause and giving proper correction or solution

Why is this the correct answer?

Complaint handling helps customer trust and quality improvement. Exam tip: treat complaints as learning opportunities.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.

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10 more MCQs
  1. 1What is the simplest meaning of handicraft?
  2. 2Why are handicrafts considered a traditional occupation in India?
  3. 3Making clay pots is an example of which traditional occupation?
  4. 4What is the main asset of an artisan in handicrafts?
  5. 5Why is use of local material important in handicraft products?
  6. 6Wood carving is related to which work?
  7. 7What mainly affects the beauty of a handicraft product?
  8. 8A handmade basket can commonly be made from which material?
  9. 9What is the main benefit of training in handicrafts?
  10. 10How can family participation be seen in a handicraft occupation?
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