What can be the most direct effect of customer satisfaction in entrepreneurship?
Answer and explanation
Correct answer: Repeat purchase and goodwill
Satisfied customers return and also tell others. In exams, connect satisfaction with goodwill.
Frequently asked questions
What is the correct answer to this question?
Repeat purchase and goodwill
Why is this the correct answer?
Satisfied customers return and also tell others. In exams, connect satisfaction with goodwill.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.