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Subjects
Class 11Home ScienceWork, Livelihood and CareerWork and meaningful workMediumLevel 3

What can be an example of emotional labour at work?

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Answer and explanation

Correct answer: Staying calm and polite while listening to a customer's complaint

Emotional labour involves controlling emotions while providing service. In exams identify it in service fields.

Tags

emotional-labourserviceworkplace

Frequently asked questions

What is the correct answer to this question?

Staying calm and polite while listening to a customer's complaint

Why is this the correct answer?

Emotional labour involves controlling emotions while providing service. In exams identify it in service fields.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Work and meaningful work.

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10 more MCQs
  1. 1What is the simplest meaning of work?
  2. 2What is the main feature of meaningful work?
  3. 3Which of the following is an example of work?
  4. 4Livelihood is mainly related to what?
  5. 5What is the correct meaning of career?
  6. 6Why can household work be considered meaningful?
  7. 7What does dignity of labour mean?
  8. 8What is the importance of skill in work?
  9. 9Which work will be considered more meaningful?
  10. 10How can work be useful for society?
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