Staying calm and following the set procedure after an improper comment is an example of which skill?
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Answer and explanation
Correct answer: Controlled conflict resolution
A set procedure solves the issue safely and formally. Exam tip: remember self-control and rules in conflict.
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What is the correct answer to this question?
Controlled conflict resolution
Why is this the correct answer?
A set procedure solves the issue safely and formally. Exam tip: remember self-control and rules in conflict.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.
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