Listening carefully to a customer in service work is part of which skill?
Answer and explanation
Correct answer: Active listening
Active listening helps understand customer needs. In exams write listening as part of communication skills.
Frequently asked questions
What is the correct answer to this question?
Active listening
Why is this the correct answer?
Active listening helps understand customer needs. In exams write listening as part of communication skills.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Work, careers and livelihood.