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Subjects

Listening carefully to a customer in service work is part of which skill?

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Answer and explanation

Correct answer: Active listening

Active listening helps understand customer needs. In exams write listening as part of communication skills.

Tags

active-listeningservice-workcommunication

Frequently asked questions

What is the correct answer to this question?

Active listening

Why is this the correct answer?

Active listening helps understand customer needs. In exams write listening as part of communication skills.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Work, careers and livelihood.

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