In which situation has an entrepreneur treated customer trust as a long-term asset?
Answer and explanation
Correct answer: Giving correct information and offering correction and compensation after a mistake
Accepting a mistake and correcting it protects trust. In exams, connect transparency with goodwill.
Frequently asked questions
What is the correct answer to this question?
Giving correct information and offering correction and compensation after a mistake
Why is this the correct answer?
Accepting a mistake and correcting it protects trust. In exams, connect transparency with goodwill.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.