If sales are rising in an enterprise but customer complaints are also increasing what is the most correct step?
Answer and explanation
Correct answer: Checking quality and improving service process
Quality should be checked along with sales. In exams treat customer feedback as an improvement tool.
Frequently asked questions
What is the correct answer to this question?
Checking quality and improving service process
Why is this the correct answer?
Quality should be checked along with sales. In exams treat customer feedback as an improvement tool.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Work, careers and livelihood.