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Subjects
Class 11Home ScienceWork, Livelihood and CareerLife skills for livelihoodMediumLevel 37

If customers are repeatedly making the same complaint which skill is most appropriate to apply?

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Answer and explanation

Correct answer: Feedback analysis and improvement

Repeated complaints show the direction of improvement. In exams connect customer feedback with service improvement.

Tags

feedback-analysiscustomer-serviceimprovement

Frequently asked questions

What is the correct answer to this question?

Feedback analysis and improvement

Why is this the correct answer?

Repeated complaints show the direction of improvement. In exams connect customer feedback with service improvement.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Life skills for livelihood.

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