If an entrepreneur focuses only on increasing customer numbers and forgets service quality, what risk remains?
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Answer and explanation
Correct answer: Long-term customer trust may reduce
Service quality is more important for trust than customer numbers alone. Exam tip: link quality with retention.
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What is the correct answer to this question?
Long-term customer trust may reduce
Why is this the correct answer?
Service quality is more important for trust than customer numbers alone. Exam tip: link quality with retention.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.
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