If an entrepreneur deletes negative customer feedback publicly, which improvement opportunity is lost?
Answer and explanation
Correct answer: Weakness identification and service improvement
Negative feedback can show the direction for improvement. In exams, treat criticism as useful information.
Frequently asked questions
What is the correct answer to this question?
Weakness identification and service improvement
Why is this the correct answer?
Negative feedback can show the direction for improvement. In exams, treat criticism as useful information.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.