If an entrepreneur creates product uniqueness but does not maintain quality, what problem will occur?
Answer and explanation
Correct answer: Customer trust in the brand may weaken
Product uniqueness may attract customers, but inconsistent or poor quality disappoints them and can weaken trust in the brand. It may also reduce repeat purchases and positive word-of-mouth. Option B is a close distractor because customer satisfaction depends on maintaining quality, not on uniqueness alone. Exam tip: remember that uniqueness must be supported by quality and customer satisfaction.
Frequently asked questions
What is the correct answer to this question?
Customer trust in the brand may weaken
Why is this the correct answer?
Product uniqueness may attract customers, but inconsistent or poor quality disappoints them and can weaken trust in the brand. It may also reduce repeat purchases and positive word-of-mouth. Option B is a close distractor because customer satisfaction depends on maintaining quality, not on uniqueness alone. Exam tip: remember that uniqueness must be supported by quality and customer satisfaction.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.
