If a worker has high technical skill but behaves insensitively with beneficiaries what conclusion should be drawn in evaluation?
Answer and explanation
Correct answer: The worker’s approach to work is incomplete, because service requires dignity and sensitivity along with skill
Technical skill shows the ability to perform a task correctly, but service work also requires respect for beneficiaries’ dignity, feelings and needs. Therefore, insensitive behaviour indicates an incomplete approach to work. Options A and D are incorrect because competence cannot replace sensitivity. Exam tip: In service-based work, evaluate empathy, respect and responsibility along with efficiency.
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What is the correct answer to this question?
The worker’s approach to work is incomplete, because service requires dignity and sensitivity along with skill
Why is this the correct answer?
Technical skill shows the ability to perform a task correctly, but service work also requires respect for beneficiaries’ dignity, feelings and needs. Therefore, insensitive behaviour indicates an incomplete approach to work. Options A and D are incorrect because competence cannot replace sensitivity. Exam tip: In service-based work, evaluate empathy, respect and responsibility along with efficiency.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Attitudes and approaches to work.
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