If a woman is taught customer communication during work, what will be the benefit?
Answer and explanation
Correct answer: Sales may increase along with confidence
Effective customer communication helps a woman understand customers’ needs, explain the product or service clearly, and build trust. This can improve customer satisfaction, sales, and her confidence. Option D is the opposite of the correct idea because communication makes it easier to understand customer needs. Exam tip: Link customer communication with sales, customer satisfaction, and confidence.
Frequently asked questions
What is the correct answer to this question?
Sales may increase along with confidence
Why is this the correct answer?
Effective customer communication helps a woman understand customers’ needs, explain the product or service clearly, and build trust. This can improve customer satisfaction, sales, and her confidence. Option D is the opposite of the correct idea because communication makes it easier to understand customer needs. Exam tip: Link customer communication with sales, customer satisfaction, and confidence.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Women and work: issues and concerns.
