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Subjects
Class 11Home ScienceWork, Livelihood and CareerLife skills for livelihoodExpertLevel 38

If a person gives a discount immediately after hearing a customer complaint but does not understand the cause which skill is incomplete?

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Answer and explanation

Correct answer: Cause analysis and service improvement

Discount is not a permanent solution for every complaint. In exams connect complaint with root cause.

Tags

complaintservice-improvementcause-analysis

Frequently asked questions

What is the correct answer to this question?

Cause analysis and service improvement

Why is this the correct answer?

Discount is not a permanent solution for every complaint. In exams connect complaint with root cause.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Life skills for livelihood.

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