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Subjects

If a handicraft product is attractive but customers do not buy again, what quality management gap may exist?

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Answer and explanation

Correct answer: Ignoring utility and durability

Beauty alone is not enough, utility and strength are also needed. In exams, link quality with function.

Tags

handicraftsquality-managementdurabilitycustomer-retention

Frequently asked questions

What is the correct answer to this question?

Ignoring utility and durability

Why is this the correct answer?

Beauty alone is not enough, utility and strength are also needed. In exams, link quality with function.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.

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