If a handicraft product is attractive but customers do not buy again, what quality management gap may exist?
Answer and explanation
Correct answer: Ignoring utility and durability
Beauty alone is not enough, utility and strength are also needed. In exams, link quality with function.
Frequently asked questions
What is the correct answer to this question?
Ignoring utility and durability
Why is this the correct answer?
Beauty alone is not enough, utility and strength are also needed. In exams, link quality with function.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Traditional occupations in India - Handicrafts.