If a female employee has a safe complaint option but outcomes are never shared what effect will it have on trust?
Answer and explanation
Correct answer: शिकायत-प्रक्रिया पर भरोसा कम हो सकता है
Providing a safe channel alone is not enough. If the outcome, action taken, or status of a complaint is not communicated with appropriate confidentiality, employees may feel that the process is ineffective. Therefore, trust in the complaint process may decline. Option B is incorrect because lack of feedback does not automatically increase trust. Exam tip: Effective grievance redressal requires safe access, fair inquiry, timely action, and appropriate follow-up.
Frequently asked questions
What is the correct answer to this question?
शिकायत-प्रक्रिया पर भरोसा कम हो सकता है
Why is this the correct answer?
Providing a safe channel alone is not enough. If the outcome, action taken, or status of a complaint is not communicated with appropriate confidentiality, employees may feel that the process is ineffective. Therefore, trust in the complaint process may decline. Option B is incorrect because lack of feedback does not automatically increase trust. Exam tip: Effective grievance redressal requires safe access, fair inquiry, timely action, and appropriate follow-up.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Women and work: issues and concerns.
