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Class 11 Home Science Work, Livelihood and Career Life skills for livelihoodMediumLevel 38

If a customer is dissatisfied with a service what is the correct service skill?

Answer and explanation

Correct answer: Listen to the complaint understand the cause and improve

Customer complaint can be a source of service improvement. In exams treat customer complaint as feedback.

Tags

customer-servicefeedbackimprovement

Frequently asked questions

What is the correct answer to this question?

Listen to the complaint understand the cause and improve

Why is this the correct answer?

Customer complaint can be a source of service improvement. In exams treat customer complaint as feedback.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Life skills for livelihood.

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