How should an entrepreneur view customer complaint?
Answer and explanation
Correct answer: As an opportunity for improvement
A complaint gives direction to improve product or service. Exam tip: understand complaint as feedback.
Frequently asked questions
What is the correct answer to this question?
As an opportunity for improvement
Why is this the correct answer?
A complaint gives direction to improve product or service. Exam tip: understand complaint as feedback.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.