An entrepreneur regularly records customer complaints. What is the main benefit?
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Answer and explanation
Correct answer: Understanding problem patterns for improvement
Complaint records show the direction of improvement. In exams, treat customer feedback as a tool for improvement.
Frequently asked questions
What is the correct answer to this question?
Understanding problem patterns for improvement
Why is this the correct answer?
Complaint records show the direction of improvement. In exams, treat customer feedback as a tool for improvement.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.
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