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Class 11Home ScienceWork, Livelihood and CareerEntrepreneurship: definition and characteristicsExpertLevel 47

An entrepreneur reduces quality to lower cost and later loses customers. Which principle is being neglected?

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Answer and explanation

Correct answer: Long-term customer trust

Reducing quality may save cost briefly but breaks trust. In exams, see the balance between cost and trust.

Tags

qualitycustomer trustcost control

Frequently asked questions

What is the correct answer to this question?

Long-term customer trust

Why is this the correct answer?

Reducing quality may save cost briefly but breaks trust. In exams, see the balance between cost and trust.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.

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