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Subjects
Class 11Home ScienceWork, Livelihood and CareerEntrepreneurship: definition and characteristicsExpertLevel 48

An entrepreneur made a good product but customer service remained poor. Which wider aspect of entrepreneurship was neglected?

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Answer and explanation

Correct answer: Customer experience and relationship management

In entrepreneurship, service experience matters along with product. In exams, connect customer experience with success.

Tags

customer experienceservicerelationship management

Frequently asked questions

What is the correct answer to this question?

Customer experience and relationship management

Why is this the correct answer?

In entrepreneurship, service experience matters along with product. In exams, connect customer experience with success.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Entrepreneurship: definition and characteristics.

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