An enterprise is earning profit but customer complaints are increasing. What is the best step?
Answer and explanation
Correct answer: Review quality and service process
Complaints can indicate the need for improvement. In exams connect customer feedback with quality control.
Frequently asked questions
What is the correct answer to this question?
Review quality and service process
Why is this the correct answer?
Complaints can indicate the need for improvement. In exams connect customer feedback with quality control.
Which subject and chapter does this question cover?
This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Work, careers and livelihood.