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Subjects
Class 11Home ScienceWork, Livelihood and CareerEssential soft skills at workplaceHardLevel 42

An employee tells a customer a deadline without confirmation and later the team faces pressure. Which soft skill should be improved first?

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Answer and explanation

Correct answer: Realistic communication

Capacity and time must be confirmed before promising. In exams, link unrealistic promises with weak communication.

Tags

realistic communicationdeadlinecustomer handling

Frequently asked questions

What is the correct answer to this question?

Realistic communication

Why is this the correct answer?

Capacity and time must be confirmed before promising. In exams, link unrealistic promises with weak communication.

Which subject and chapter does this question cover?

This is a Class 11 Home Science question. Chapter: Work, Livelihood and Career. Topic: Essential soft skills at workplace.

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