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What is a correct example of evidence-based decision in work?

Answer and explanation

Correct answer: Modifying a service after analysing customer feedback, sales records, and quality results

An evidence-based decision uses reliable information—such as customer feedback, sales records, and quality-check results—before taking action. Therefore, option A is correct because the service is modified using analysed data. Option B relies only on guesswork, while option C relies on a rumour; neither is reliable evidence. Option D ignores available evidence. Exam tip: choose the option in which verified data or records are considered before making a work-related decision.

Related tags

Evidence-Based DecisionWorkplace Decision MakingCustomer FeedbackSales RecordsQuality ImprovementCareer SkillsWorkCareers And LivelihoodWork Careers And Livelihood

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