Why is emotional intelligence useful in work?

Correct answer: To improve relationships communication and stress management

The direct answer is A: emotional intelligence is useful for improving relationships, communication, and stress management at work. It means noticing and understanding one’s own feelings, controlling reactions, and recognising the feelings of other people. In a workplace, this helps a person listen, speak calmly, handle criticism, solve disagreements, and cooperate with colleagues. Option A is correct because these are practical results of emotional intelligence. Option B is wrong because emotional intelligence normally supports cooperation rather than stopping it. Option C is wrong because understanding emotions and communicating clearly can reduce misunderstanding, not increase it. Option D is wrong because emotional intelligence involves managing anger, not increasing anger in every situation. It is called a soft skill because it concerns behaviour and relationships rather than only technical knowledge. A useful memory cue is: know feelings, control reactions, understand others, and respond wisely. Therefore the supplied answer A is correct.