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Which is an example of confidentiality at the workplace?

Answer and explanation

Correct answer: Keeping a customer's personal information safe

Confidentiality at work means protecting private or sensitive information about customers, colleagues, or the organisation and not sharing it without permission. Therefore, keeping a customer's personal information safe is the correct example. Making all information public breaches confidentiality, while spreading rumours and preparing false data are unethical practices. Exam tip: Remember confidentiality as the protection of private information and maintenance of trust.

Related tags

Workplace ConfidentialityWork EthicsCustomer PrivacyProfessional ResponsibilityHome ScienceWorkCareers And LivelihoodWork Careers And LivelihoodLivelihood And Career

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