Why is mentoring beneficial for both age groups at workplace?

Correct answer: Senior employees share experience and work skills, while younger employees contribute new technology and fresh perspectives.

In mentoring, senior employees share experience, practical work knowledge and decision-making skills. Younger employees can also help seniors learn new technology, digital skills and fresh approaches. Therefore, mentoring promotes two-way learning and cooperation between age groups. Options B and C describe one-sided learning, whereas effective mentoring is reciprocal. Exam tip: Use terms such as ‘intergenerational learning’ and ‘knowledge sharing’.